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The organization’s strategy:- |
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To accomplish agreed to business objectives,
Al-Aman Center employees several approaches:- |
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Develop and modify a
transparent, and efficient credit processes and document that process with
simple procedures and internationally accepted accounting methods. |
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Build customer loyalty
through good service that is defined by frequent visits, repeat loans, and
awards for client referrals and prompt repayments. Relationship building by
suggesting new avenues for sales and listening to customer comments about
their needs and business challenges will benefit Al-Aman in new product
design. |
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Maintain a repayment rate
of less than 5% (portfolio at risk) to ensure program success measured by
reaching operational and financial sustainability (by charging market rate
fees that cover all costs including cost of funds and inflation). |
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Build and develop AL-Aman
local staff capacity to be more efficient, tied to training, personal
incentives and career path development. Develop and maintain good working
relationships between employees and management to encourage employee
loyalty, and management flexibility. |
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Customize different loan
products with flexible terms and conditions that match the cash flow of
clients. Consider related financial services in a marketing plan. |
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Develop an AL-Aman
marketing plan and consider new partners. |
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Maintain a comprehensive
management information system with capacity to keep track of a large
database of disbursed loans, and track key social data from clients, e.g.
gender, income increases of loan recipients, number of new employees, family
composition, etc. |
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Target female clients to
reach a portfolio guideline goal of 30%. |
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Produce 10 “Success
Stories” per quarter for donors and marketing plan. |
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Develop a geographic
expansion strategy that targets new areas and a larger number of working
poor within the next three months. |
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Implement a new incentive
system to motivate loan officers to expand outreach activities while
maintaining high repayment rate and portfolio quality by year end. |
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Obtain a thorough
understanding and knowledge (Mapping Studies) of new geographical areas to
be considered for expansion. |
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Up to date
institution’s performance:- |
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Data |
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Numbers |
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1 |
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Total amount disburse
since establishment |
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$252,950 |
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2 |
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Number of spent loans
since establishment |
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116 |
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3 |
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Value of current portfolio |
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$170,380 |
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4 |
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Number of spent loans for
women since establishment |
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$16 |
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5 |
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Value of spent loans for
women since establishment |
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$34,200 |
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6 |
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Repayment rate |
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%100 |
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7 |
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Average loan size |
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$2100 |
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